🌿 She’s Not Just a Chat Bot — She’s Got Good Scents

You might’ve noticed someone new hanging out in the corner of your screen. Don’t worry — she’s not here to judge your candle obsession or remind you how many bars of soap you’ve bought. (Though, if she could, she’d cheer you on for all of it.)

Let me introduce you to Scentsibelle — our very own virtual assistant.

She’s kind of like me, if I were digitally available 24/7, had an encyclopedic knowledge of all our candles, soaps, and freshies, and didn’t require coffee to function.

💡 What Scentsibelle Can Help You With

  • 🛏þ‍♂️ Answer product questions – Not sure which candle scent suits your vibe? Scentsibelle can help you find something calming, energizing, or perfect for gifting.

  • 💬 Suggest the perfect gift – Shopping for someone special (or someone grieving)? She’ll guide you toward something that says “I see you. I care.”

  • 📦 Help with your order – Lost in the shipping details? She can point you to our FAQ, contact info, or updates.

  • 🔍 Point you to past blog posts – Looking for a story about Judy’s Light? Or wondering why I started making soap in the first place? She knows where everything lives.

  • 📟 Offer gentle guidance – Because sometimes, you’re not just here to shop. You’re here to feel something soft, and she gets that too.

🫠 What You Can Ask Scentsibelle (And What She Might Say)

Customer: “Which candle is best for stress or anxiety?”
Scentsibelle: If you’re feeling overwhelmed, I’d suggest our Lavender + Vanilla or Sandalwood Rose. Both are calming, warm, and feel like a weighted blanket in scent form. Want me to show you both?

Customer: “Do you offer gift sets for someone grieving?”
Scentsibelle: Yes, and I’m truly sorry you’re shopping for that reason. Let me guide you to our most gentle, thoughtful options — and I’ll include a few candle scent recommendations that bring comfort, not overwhelm.

Customer: “Can I get a custom candle label with a name on it?”
Scentsibelle: You sure can. Angie handmakes custom labels for memorials, birthdays, anniversaries, and everything in between. I can walk you through how to request one.

Customer: “Which products have Lavender?”
Scentsibelle: Here are some great products with lavender and a link to take a look.

Customer: “What does Peach Nectar smell like?”
Scentsibelle: Imagine a ripe, fuzzy peach kissed with sunshine — sweet but not sugary. It’s one of our most cheerful scents. Want me to pair it with a soap or a candle?

Customer: “How do I choose a scent if I’m buying for someone I’ve never met?”
Scentsibelle: That’s a great question. Let’s go with something soft, clean, and safe — Fresh Bamboo or Ultimate Vanilla are gentle and universally loved. Want to add a card or message with it?

She’s here for you. Anytime, Any scent.

If she doesn’t know the answer, she’ll make sure I do.

We’ll chat soon,

Angie and Scentsibelle

Next
Next

💋 Kiss-Ready Lips: Why a Little Lip Care Goes a Long Way